About Us
SOME THINGS THAT MAKE US UNIQUE:
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"With losing my brother and my mother so closely together we we're all carrying so many burdens - but when you come here they carry them from you. Mitch just laid everything out - adding warmth and care." Veronica Falter Genoa, Ohio Please click here to see more testimonials |
3rd Generation Family Owned and Operated
In northwest Ohio many local funeral homes have been acquired by national or international funeral conglomerates. We proudly remain family-owned and independent. Now in the third generation of Walker family ownership, we pride ourselves on knowing our client families, serving them well, and supporting our communities.
Services as Unique as The Individual
A funeral is the one time that all the people who knew someone gather together to mourn, remember, and celebrate the life of that person. We believe that each funeral should be a special reflection of each individual life. Our highly skilled and dedicated staff help guide each family through the process of creating their own unique celebration of life. We then affirm and support those choices and follow through on every detail.
Choices
We offer more options than any other funeral home. Special music to play at the service or visitation; drive by a special place in the procession; have a dove release; video tributes; collage keepsakes; catering; and many other options are available exclusively at Walker to help celebrate and commemorate each memory.
Price & Value
As in any profession or occupation, all funeral homes and funeral directors are not equal. We understand that we have only one opportunity to perform our work properly and with sensitivity. There are other funeral homes that proclaim low price but must then cut corners in staffing, facilities and procedures. Not the case here. We recruit and retain the best staff possible—our professionals provide consistently outstanding care to those we serve. Our facilities are all recently renovated and are superior to any in the region. Every family we serve receives a follow-up survey that we take very seriously. For 2006, 94% of those families rated their overall satisfaction as excellent—not good, but excellent. 100% of families surveyed stated they would recommend our services to others. We believe in delivering exceptional value to our client families at a fair price.
Before & After The Funeral
We provide free assistance with preplanning. You may choose to guarantee the cost of tomorrow’s funeral at today’s prices by pre-paying for services either all at once or over a period of time. We are the only funeral home in the area that offers complete bereavement support and follow up during and after the funeral process. We have resources to loan and refer you to should you need or desire assistance.
The Walker Promise
Our staff will be courteous, professional and sympathetic. Our facilities will be welcoming, clean, and comfortable. Our services will be affordable, exceptional and respectful. We will meet or exceed your expectations. We are confident that you will be completely satisfied with our professional services and facilities. However, if for any reason you are not completely satisfied with any service we provided, we welcome your comments and we will make it right, or we will not charge you for that portion of the service.
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